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Remote Banking, Drive Towards Automation Exposing Elderly Clients to Fraud

By Fred Williams

Banks play a critical role against the rising tide of elder financial exploitation, law enforcement officials told ACAMS moneylaundering.com, but industry automation has depleted the ranks of the most critical component of their efforts: bank tellers. In June, the U.S. Treasury Department's Financial Crimes Enforcement Network urged financial institutions to heighten their vigilance amid an explosion of fraud targeting tens of thousands of senior citizens after their reported losses to scammers leaped nearly 75 percent to $1.7 billion from 2020 to 2021. Scammers aim the full range of confidence tricks at elderly individuals because of their financial resources, potential cognitive...

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