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European and Canadian Compliance Teams Seek Clarity on Social Media Requirements

By Manju Manglani

Uncertainty over whether British and Canadian regulators expect financial institutions to incorporate social media checks into their customer due-diligence processes is complicating efforts to manage compliance risks, say sources. Although financial institutions in the United Kingdom and Canada aren't explicitly required to check the online profiles of high-risk customers, regulators in some circumstances would likely take a dim view of firms that did not consider relevant data which they may have easily obtained from LinkedIn, Facebook and Twitter, sources told ACAMS moneylaundering.com. U.K., EU and Canadian regulatory guidance does not specifically mention social media, but banks are expected to take...

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